Terms & conditions

Privacy Policy

Last Updated: July 24, 2026

Introduction

Welcome to eSchool SaaS. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, web application, mobile applications, and related services (collectively, the "Services").

By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

About eSchool SaaS

eSchool SaaS is a cloud-based school management platform designed for educational institutions. The platform provides services for school administration, student management, attendance tracking, examinations, assignments, fee management, transportation management, communication, and other educational activities.

Users of the platform may include:

  • School Owners

  • Administrators

  • Teachers

  • Staff Members

  • Students

  • Parents or Guardians

Information We Collect

Personal Information

Depending on how you use our Services, we may collect the following information:

  • Full name

  • Email address

  • Mobile phone number

  • Profile photograph

  • Date of birth

  • Gender

  • School information

  • Student information

  • Parent or guardian information

  • Employee information

  • Address information

Educational Information

For educational management purposes, we may collect:

  • Student enrollment details

  • Class and section information

  • Attendance records

  • Examination results

  • Assignments and submissions

  • Academic performance data

  • Transportation information

  • Fee and payment records

Device and Technical Information

When you use our Services, we may automatically collect:

  • Device type

  • Operating system version

  • Browser information

  • IP address

  • Device identifiers

  • App version

  • Log data

  • Crash reports

Notification Information

To provide notifications and alerts, we may collect:

  • Firebase Cloud Messaging (FCM) tokens

  • Push notification identifiers

  • Communication preferences

How We Use Your Information

We use collected information for the following purposes:

  • Providing and maintaining our Services

  • Managing educational records

  • Authenticating users

  • Processing attendance records

  • Managing examinations and assignments

  • Processing fee and payment information

  • Providing customer support

  • Improving system performance

  • Sending important notifications

  • Ensuring platform security

  • Complying with legal obligations

WhatsApp Communication

eSchool SaaS may use the WhatsApp Business Platform to facilitate communication between educational institutions and users.

We may use WhatsApp to send:

  • Attendance notifications

  • School announcements

  • Fee reminders

  • Examination updates

  • Assignment notifications

  • OTP verification messages

  • Emergency school communications

  • Parent-teacher communication updates

Phone numbers provided to the platform are used solely for educational and operational communication purposes.

We do not sell, rent, or share phone numbers with third parties for marketing purposes.

Users may opt out of non-essential communications where applicable.

WhatsApp communications are also subject to Meta's privacy policies and terms.

How We Share Information

We may share information only in the following circumstances:

Service Providers

We may share information with trusted service providers that help us operate the platform, including:

  • Cloud hosting providers

  • Database providers

  • Notification service providers

  • Payment gateway providers

  • Analytics providers

Educational Institutions

Information may be shared within the school or educational institution authorized to manage student and staff records.

Legal Requirements

We may disclose information if required by:

  • Applicable law

  • Court orders

  • Government requests

  • Regulatory authorities

Business Transfers

If our business is merged, acquired, or sold, user information may be transferred as part of that transaction.

Data Security

We implement reasonable technical and organizational safeguards to protect personal information, including:

  • Secure server infrastructure

  • Encrypted communications (HTTPS/SSL)

  • Access controls

  • Authentication mechanisms

  • Regular security monitoring

  • Data backup procedures

While we strive to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

  • Provide our Services

  • Maintain educational records

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Educational institutions may retain student records according to their applicable legal and regulatory requirements.

Children's Privacy

eSchool SaaS is designed for use by educational institutions and may process information relating to students under the age of 18.

Student information is collected and managed under the authority of the respective educational institution and, where required, with parental or guardian consent.

We do not knowingly collect information from children for commercial purposes unrelated to educational services.

Parents or guardians may contact the educational institution regarding the management of student information.

User Rights

Subject to applicable laws, users may have the right to:

  • Access personal information

  • Update inaccurate information

  • Request deletion of information

  • Request correction of records

  • Withdraw consent where applicable

  • Request a copy of personal information

Requests may be submitted through the relevant educational institution or by contacting us directly.

Third-Party Services

Our Services may integrate with third-party services, including:

  • Google Firebase

  • Payment gateways

  • SMS providers

  • Email service providers

  • WhatsApp Business Platform

  • Cloud hosting providers

These third-party services maintain their own privacy policies, and we encourage users to review them.

International Data Transfers

Information may be stored and processed in countries other than your country of residence.

By using our Services, you consent to the transfer, storage, and processing of information in accordance with this Privacy Policy.

Cookies and Similar Technologies

Our website and web applications may use cookies and similar technologies to:

  • Maintain user sessions

  • Improve user experience

  • Analyze platform usage

  • Enhance security

Users may manage cookie preferences through their browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, the updated version will be posted on this page with a revised "Last Updated" date.

Continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: support@yourdomain.com

Website: https://yourdomain.com

Address: Your Company Address

Consent

By accessing or using eSchool SaaS, you acknowledge that you have read, understood, and agree to this Privacy Policy.